The MassiveOnlineGaming Squad

How long will Closed Beta Test #4 last?
Closed Beta Test #4 will run from January 19th through February 3rd.

What content is available during CBT #4?
Closed Beta Test #4 content includes all 6 races, 8 classes, and 28 archetypes. Additionally, all content between levels 1 through 40 will be available for play, including the highly anticipated Astral, Goblinball and new high level instances.

I played in earlier Closed Beta will I be able to play in CBT #4?
Yes! If you received a key for an earlier CB then you will automatically have access to CBT #4. When the game opens up you will be able to log right in and play!

Will my character be wiped at the conclusion of the Closed Beta process?
Yes, all characters will be wiped at the end of the final Closed Beta. Please note, however, characters created in Open Beta will NOT be wiped.

I don’t live in North America. Can I play Allods on Gala-Net?
All players are able to participate in our Closed Beta! Users outside of North America, however, may experience more lag while playing.

When will Open Beta start?
As more details become available we will let you know.

Will characters I create in Open Beta be wiped?
No. All characters that are created in Open Beta will NOT be wiped.

I need help from a GM!
Unfortunately, we won’t be offering any customer service or standard GM support through the Closed Beta, because our team is focused on building the best possible game for Open Beta. Please let us know if you’re having trouble registering your beta key (via email, Twitter, etc.) and we will do our best to help you. We read all the email you send us, so please keep sending us your feedback and suggestions.

When will you open additional servers?
We will open additional servers per the requirements of our closed beta test.

I am on Windows 7 and I can’t get into the game, what do I do?
Currently, some users have issues running Allods Online on Windows 7. We are actively working on resolving this. If you are on Windows 7 and are receiving errors, please uninstall and delete your Allods Online directory. You should then download a fresh version of the client and reinstall the game. You should then be able to access the game. If you are still unable to do so we recommend that you try and play on an XP or Vista machine until we are able to resolve the issues with Windows 7.

When I log in all I see is a brown screen. Help!
Please ensure that your video and DirectX drivers are completely up-to-date. If you have updated them and are still experiencing the issue, uninstall and delete the game and re-download and install. If the issue still persists, your video card may not be able to support Allods Online and you will need to upgrade your video card before being able to play the game. Please submit a bug report with your system specifications and driver versions to allods_bugs@gala-net.com.

I changed my gPotato password and I can't login anymore!
For the time being, your Allods account password is tied to the gPotato account password you logged in with when you registered your beta key. Therefore, if you change your gPotato password, you need to log into the Allods Closed Beta with the same password you originally registered your beta key with. We're actively working to resolve this issue, so that your Allods password will always be the same as your gPotato account password.